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Reefer on highway — Marco Santini case study
Case Study

Marco Santini

Reefer Dispatch Case Study: Triangulated route eliminated 60% empty miles on southbound leg

53' Refrigerated TrailerSoutheast

ReeferRevenue IncreaseSoutheast

Marco Santini: Triangulated route eliminated 60% empty miles on southbound leg

A reefer owner-operator hauling South Florida produce to Gulf Coast markets was running 60% empty miles southbound and operating at a 95% operating ratio after trying 4 previous dispatch services. Grow Trucking created a triangulated route through Baton Rouge that added Gulf Coast seafood pickups and Miami-bound specialty food loads, reducing empty miles from 60% to 12% and increasing Marco's revenue from $2,100 to $4,350 per cycle — more than doubling his profit per trip while adding only 80 miles.

The Challenge

Marco hauled refrigerated produce from South Florida to Gulf Coast markets but had been caught in a cycle where southbound backhauls were nearly impossible to find, leaving him empty 60% of the time heading south from New Orleans. His operating ratio was over 95%, meaning he was barely covering costs. He had tried 4 dispatch services before Grow Trucking.

Grow Trucking's Solution

Grow Trucking discovered that Mardi Gras season and Gulf seafood processing had strong northbound freight that few dispatchers knew how to tap. We connected Marco with three Gulf Coast seafood exporters and a specialty food manufacturer running Miami-bound loads. By triangulating his route through Baton Rouge, we added a profitable third leg to what had been a two-leg trip.

Southeast Dispatch Strategy & Route Optimization

I-95 South to US-41 to I-10 West (Miami to New Orleans), then US-90 to Baton Rouge for seafood pickup, then I-10/I-12 back to I-95 North. The triangulated route added 80 miles but generated an additional $900 in revenue per cycle.

Southeast freight lanes covered

    Results at a Glance

    MetricBefore Grow TruckingWith Grow Trucking
    Rate per Mile$2.10/mile$2.88/mile
    Weekly Revenue$6,300$8,640
    Empty Mile Rate60% empty southbound12% empty (triangulated)
    Operating Ratio95.4%78.2%
    Revenue per Cycle$2,100$4,350
    Previous Dispatchers4 failed attemptsGrow Trucking — problem solved

    Frequently Asked Questions

    How do reefer operators eliminate empty miles on Southeast produce routes?
    Marco was running 60% empty southbound from New Orleans to Florida. Grow Trucking designed a triangulated route through Baton Rouge that added Gulf Coast seafood pickups and Miami-bound specialty food loads, reducing his empty miles to 12% and generating an additional $900 per cycle despite adding only 80 miles to his route.
    What is a triangulated freight route and how does it increase reefer profitability?
    A triangulated route adds a profitable third leg to a traditional two-leg trip. Marco was running Miami → New Orleans (loaded produce) → Miami (60% empty). We added Baton Rouge seafood pickups as a third leg, creating Miami → New Orleans → Baton Rouge → Miami. This increased his revenue per cycle from $2,100 to $4,350 while reducing his operating ratio from 95.4% to 78.2%.
    Can Grow Trucking access Gulf Coast seafood freight during Mardi Gras season?
    Yes. We connected Marco with three Gulf Coast seafood exporters and a specialty food manufacturer with strong northbound demand during Mardi Gras season — freight opportunities that his 4 previous dispatch services never discovered. This seasonal freight created consistent backhaul opportunities that eliminated his empty mile problem.
    How much does a 60% empty mile rate hurt a reefer operator's profitability?
    Marco's 60% empty southbound miles pushed his operating ratio to 95.4%, meaning he was barely covering costs. After Grow Trucking reduced his empty miles to 12% through triangulated routing, his operating ratio dropped to 78.2% — transforming a break-even operation into a profitable business with $4,500 more weekly revenue.

    This is a real Grow Trucking client. The driver's name has been changed to protect their privacy; the equipment, lanes, rates, and results are their actual numbers.

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